To ensure that the health, safety and well-being of First Nation children are upheld and protected, Protection Services works to promote and enhance family strengths through collaboration and partnerships with families, communities and service providers.
As the first point of contact Intake Screeners engage the caller to gather relevant and detailed information regarding the incident or condition that is causing concern. They further check both Internal and Provincial data bases to determine if there is any record of prior contact with the family in question. All referrals are rated using the Eligibility Spectrum showing reason for service.
If an investigation into the concerns is deemed to be the best course of action, the case is assigned to a Child Protection Worker/Case Manager, whose duty it is to investigate, assess safety of the child(ren), assess risk of future harm and determine if the case can be closed or is to remain open for on-going services. If the case remains open for on-going service a Service Plan is developed collaboratively with the family to ensure the ongoing safety of the child(ren). With a goal of family unity, services include intervention, advocacy, support and guidance.
Protection Services is divided into six teams of workers each being led by a Manager whose role is to provide regular support and clinical supervision to the Child Protection Workers/Case Managers to ensure the best interests of children remain at the forefront of services.
The Children’s Services program believes that all children and youth should be supported to reach his or her full potential. Children’s Services Workers provide services to children and youth in the care of the agency from admission to reunification with family. Children’s Services Workers work in partnership with the child or youth, protection staff and the alternative care units to ensure the child’s and youth’s needs are met through the development of a Plan of Care.
The Children’s Services program also provides ongoing support, guidance and direction to children and youth to the age of 18 who reside in an alternative care placement. Services for youth 18 to 21 years who are on Extended Care and Maintenance are offered support in their transition to adulthood.
Children’s Services consists of 6 teams-an Admissions Team responsible for children and youth newly admitted to care and 5 teams providing ongoing services to children and youth